Corrections Policy
A calculator site lives or dies on accuracy. Here's exactly what happens when something is wrong.
Last updated:
Reporting an error
Email contact@financecalculatorx.com with the calculator's address and — ideally — the shareable link produced by the Copy link button, which captures your exact inputs. Error reports are prioritized ahead of all other work; we aim to investigate within 7 days and usually much sooner.
How reports are verified
- Reproduce. We run your exact inputs and confirm the reported output.
- Check against references. The result is compared with the documented formula computed independently, our automated test suite, and — where applicable — authoritative references such as textbook examples or lender amortization statements.
- Classify. Discrepancies split into three kinds: genuine calculation errors (a bug in formula or code), assumption mismatches (the calculator's documented convention differs from your lender's — e.g. daily vs monthly accrual), and expectation gaps (the math is right but the page explained it poorly).
What happens for each
- Calculation error: fixed immediately, a regression test is added so it cannot recur, the formula version increments, and the page's last-reviewed date updates. For material errors — anything that could meaningfully change a decision — a correction note is added to the affected page.
- Assumption mismatch: the page's assumptions section is clarified so the next reader isn't surprised.
- Unclear explanation: the copy is rewritten.
Scope
This policy covers calculator results, formulas, worked examples and factual statements in guides. It does not extend to differences of opinion about financial strategy, third-party sites we link to, or outcomes of decisions made using the tools — see the disclaimer for that boundary.